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Privacy & HIPAA Practices

Author: sdadmin

Our Commitment to Privacy

You can be confident that Social Doctor handles your patients’ information responsibly and privately. To better protect your patients’ privacy, we provide this notice explaining our online information practices and the choices you can make about the way their information is collected, handled, and used. This notice applies to all information submitted by ‘users’ on our clients’ websites.

The Information We Collect on Your Behalf

On some pages of our clients’ websites, the client can use online contact forms to request information from potential and existing patients. The types of personal information collected from these pages are:

  • Name
  • Email address
  • Phone number
  • How they heard about the practice
  • Comments entered in message fields

What is PHI?

The information listed above is considered protected health information (PHI) Under HIPAA Law. PHI is any health information that can be tied to an individual patient.

How We Use Your Information

When a potential or existing patient submits information about themselves to request services or information, we collect and use that information only to provide those services. We do not use the information for any other purpose.

Our Commitment to Data Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, to prevent unauthorized access to that information, and to make sure that information is accurate and is used correctly.

Information patients’ send to the client is stored on a password-protected, firewalled server that utilizes Secure Socket Layers (SSL) encryption to prevent outside parties from accessing that information. While we follow generally accepted industry standards to protect the personally identifiable information submitted to our clients, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Associate Agreements

Our processing of data received on behalf of our clients is governed by the agreements we enter with our clients, which may include Business Associate Agreements as applicable and required under the Health Insurance Portability and Accountability Act (“HIPAA”). Our customers may also have their own privacy practices and/or policies that govern their collection and use of your data, which Social Doctor is happy to adhere to.

Learn more about HIPAA

To learn more about HIPAA visit https://www.hhs.gov/hipaa/for-professionals/index.html